What are the travel benefits, covers and requirements with regard to Medical Aids?
Introduction
In South Africa, many medical aid schemes offer an International Travel Benefit as an additional feature to help members manage healthcare costs while traveling abroad. This benefit provides coverage for medical emergencies or unforeseen health issues that may arise while outside South Africa and ensures access to necessary medical services worldwide – offering peace of mind to travellers.
What is the International Travel Benefit?
The International Travel Benefit is an extension of a member’s medical aid plan, offering coverage for emergency medical services during international travel. It typically includes coverage for medical emergencies such as hospitalization, medical evacuation, repatriation, and certain outpatient treatments. Coverage varies depending on the medical aid plan and insurer.
Key Features
- Emergency Medical Coverage
- Covers emergency treatment, hospitalization, and surgery in the event of illness or accident while traveling internationally.
- Medical Evacuation
- Covers the cost of transferring the patient to the nearest medical facility or repatriating them back to South Africa for further treatment in the event of a severe medical emergency.
- Repatriation of Mortal Remains
- Covers the cost of returning the remains of a member who passes away while abroad to South Africa.
- Outpatient Care
- Some plans offer coverage for outpatient consultations, medication, and minor treatments.
- 24/7 Assistance and Support
- Many medical aid providers partner with international emergency assistance companies that offer support 24/7. This can include coordinating medical services, providing translations, and ensuring a smooth process in the event of a medical emergency abroad.
Coverage Limits
The International Travel Benefit often has certain limits, including:
- A cap on the number of days traveled (e.g., 90 days)
- A maximum monetary limit for medical expenses incurred
It’s essential for members to be aware of these limits and consider additional coverage if needed.
Exclusions
While the International Travel Benefit covers many medical services, there are some exclusions:
- Pre-existing medical conditions (unless specifically covered)
- Non-emergency or elective medical treatments
- Treatments related to alcohol or drug use
- Travel to high-risk regions (depending on the insurer)
How to Access the Benefit
To access the International Travel Benefit, members must typically inform their medical aid provider before departure. Some medical schemes may require prior approval or an additional travel insurance policy, while others may automatically include the benefit as part of their standard offering.
(Click on the providers logo for more information)
We have contracts with the following schemes that offer travel benefits:
Conclusion
The International Travel Benefit offers valuable protection for South African medical aid members traveling abroad. It ensures that members are not exposed to high medical costs in the event of a medical emergency. Before traveling, it’s important to verify the coverage, exclusions, and any additional steps required for full protection while abroad. With the right plan, members can travel confidently, knowing they are covered in case of unforeseen health emergencies.

Short Term Insurance
Your house or buildings, vehicle, personal and business items are all a vital part of your life. If anything happens to them you can have peace of mind, knowing that you are properly protected...

Medical Aid
Helfin does not charge a fee to administrate medical aid memberships as a commission is already included in the member’s monthly contribution to the scheme...

Tax & Accounting
When you retire and you are a member of a provident fund or provident preservation fund, your retirement interest is usually paid by way of a lump sum unless the...







